Privacy Policy

Your privacy matters to us. This policy explains in plain language what personal information SiemReapLife.com collects, why we collect it, how we use it, and how we protect it. It applies to all users of SiemReapLife.com including visitors, renters, property owners, and business advertisers. By using this Site you agree to the terms of this policy.

This policy is written in accordance with Cambodia’s Law on Personal Data Protection (2024).

What Information We Collect

We may collect the following types of personal information:

• Your name, email address, phone number, and mailing address when you register, advertise, or make an inquiry through the Site.
• Payment-related information where applicable, though we do not store full credit card details on our servers.
• Reviews, photos, and other content you submit to the Site.
• Technical information including your IP address, browser type, and pages visited, collected automatically when you use the Site.
• Communications between you and SiemReapLife.com including emails and contact form submissions.

Why We Collect It

We collect personal information for the following purposes:

• To allow you to create and manage an account on the Site.
• To connect renters with property owners and business advertisers.
• To process inquiries and facilitate communications between users.
• To improve the Site and understand how it is being used.
• To send you relevant updates or information about the Site where you have consented to receive these.
• To comply with applicable Cambodian law.

We will always identify the purpose for collecting your information at or before the time of collection. We will not use your information for purposes beyond those listed above without your explicit consent.

How We Use Your Information

Your personal information is used only to operate and improve the Site and to facilitate legitimate transactions between users. We do not sell your personal information to third parties. We do not use your information for unsolicited commercial communications.

Information obtained about other users through the Site may only be used for Site-related communications or to complete a transaction the user has explicitly entered into. You may not share another user’s personal information with any third party without consent from both that user and SiemReapLife.com.

Cookies and Third-Party Tools

SiemReapLife.com uses cookies and third-party tools including Google Analytics to understand how the Site is used and to improve user experience. Cookies are small files stored on your device that help us recognise returning visitors and track site usage patterns. No personally identifiable information is shared with these services without your consent. You can disable cookies through your browser settings, though doing so may affect your experience on the Site.

How We Protect Your Information

We protect your personal information with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification. We limit access to personal information to staff members who require it to operate the Site. We regularly review our security practices to ensure your information remains protected.

In the event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and address the issue in accordance with Cambodian law.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by Cambodian law. When your information is no longer needed, it will be securely deleted or anonymized.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request that your information be deleted, subject to any legal obligations we may have to retain it.
• Withdraw consent for any use of your information at any time.

To exercise any of these rights, contact us via our Contact Us page. We will respond within a reasonable timeframe.

Third-Party Links

The Site may contain links to third-party websites. SiemReapLife.com is not responsible for the privacy practices of those sites and encourages you to review their privacy policies independently.

Children’s Privacy

SiemReapLife.com is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to the Site, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page and continued use of the Site constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

Governing Law

This Privacy Policy is governed by the laws of the Kingdom of Cambodia. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Siem Reap Province, Cambodia.

For any questions about this policy or how we handle your personal information, contact us via our Contact Us page.